Privacy Policy

Lite Route Planner ("we", "us") is a route planner. This policy covers our website, the planner, the driver app and route share links, and explains how we handle the information you give us when you use them.

• Information you give us. Your email address and name, and what you add to the planner: addresses, stops, routes, notes, visit history, the spreadsheets you import and the people you invite.
• Technical information. Limited information collected automatically, such as your IP address, browser and device type, and how you use the service. We use it for security, to prevent abuse and to keep the service working well.
• Payments. Payments are handled by our payment processor. We don't see or store your card details.

Please don't upload sensitive personal information, such as Social Security numbers, financial account details, health information or government IDs. You're responsible for having the right to upload what you add, including your customers' names and addresses.

We use your information to provide, save and optimize your routes, run your account and billing, send the emails the service needs, like sign-in codes and invitations, keep the service secure, measure how well our ads work, and improve and develop our products and services.

We share information with service providers that help us run Lite Route Planner, such as hosting, maps and address lookup, email delivery, payments, analytics and advertising. They may process it in the United States and other countries.

People in your organization can see its stops, routes and visit history, and anyone with a route's share link can view that route. We may also share information when the law requires it, to protect our users or the service, or as part of a merger or sale of our business.

We use cookies and similar technologies to keep you signed in, remember your settings and understand how the service is used.

We also use Google Analytics and the Meta Pixel, which collect information about your visits, sometimes including a hashed email address, so we can measure and target our ads. You can opt out through your Facebook ad preferences, the Google Analytics opt-out add-on or your browser's cookie settings.

We keep your information while your account is active. When you ask us to delete your account, we remove your personal information from our active databases within 30 days, apart from records we must keep for legal, tax or accounting reasons. You can also ask us to delete specific data.

You can view, edit, export and delete what you've added in the planner. To get a copy of your personal information, correct it or delete your account, email hello@literouteplanner.com. Depending on where you live, local law may give you other rights, and we'll honor them.

We use industry-standard safeguards, including encryption in transit and at rest. No system is perfectly secure, and if we learn of a breach that affects your information, we'll tell you.

Lite Route Planner isn't meant for anyone under 18, and we don't knowingly collect information about children.

We may update this policy from time to time. The date at the top shows when it last changed.

For questions about this policy or your information, email hello@literouteplanner.com or use the support form.